Details of how to contact us are contained on our SUPPORT PAGE

Your user name will be the email address you used when you first registered with StarsInMyEyes.

If you've forgotten or lost your password you can request a reminder by completing our lost password form

This site uses javascript to display certain information and you need to make sure that javascript is enabled on your browser.

In order to appreciate everything our web site has to offer we recommend a MINIMUM browser resolution of 1024x768. You will still be able to see all of the information at a lower resolution (e.g. 800x600) but you will find that you will need to use a horizontal scroll on some pages, and certain elements of a page (e.g. tabs) may appear in slightly the wrong position.

We aim to answer all inquiries within 4 working hours. If you have not received a reply within that timescale you should first of all check to see whether our emails are being placed in a spam folder. Holders of free email addresses such as Hotmail, Yahoo, GMail etc should be especially careful of this. You should allow starsinmyeyes.tv as a 'non-spam' sender. Certain email addresses (such as libraries) do not permit incoming emails and you will never get a reply from us. If you think that this may be causing a problem for you then we recommend that you submit an inquiry using an alternate email address (perhaps that of a friend) ... if you do this, make sure that you include the email address which you used to register so that we can identify you!

Your profile control panel is protected by enhanced security that encrypts all data. We use an SSL certificate with extended validation. This means that communication between your browser and secured areas of our website is encrypted and that the certification authority has confirmed our website is owned or operated by a business that is legally organized under the jurisdiction shown in the certificate and on the Security Status bar. Whenever you are in a secure area of the web site you will see that the address bar of your browser changes to a green background and a padlock symbol is displayed.

Simply put, an RSS Feed is a way of getting all the latest listings directly to your desktop or inbox. For more information about RSS feeds click here

Unlike some of our competitors, the vast majority of opportunities displayed on StarsInMyEyes provide you with DIRECT contact information for the advertisers so you will always be in control and you will always know that your applications aren't just disappearing into a database somewhere! There are occasions though when the advertiser will ask us to compile a list of interested subscribers on their behalf; on these occasions we will ask you to complete a short registration form so that your details can be passed to the advertiser along with everyone else's!

All of the information held about you can be viewed by logging into your profile. You can view our Privacy Policy by clicking here

Your browser may be blocking our cookie. You can determine if cookies are enabled on your browser by running a simple test ... when you click on the link that follows you will be taken to a new page - if it's blank it means cookies aren't enabled in your browser, if it contains a long string of seemingly random characters that means cookies ARE enabled. You will need to use your browser BACK button to come back to this page once you've run the test ... when you're ready to run the test click here!

If cookies aren't enabled then here's a guide on what to do : In Internet Explorer you should select Tools | Internet Options | Privacy from the drop-down menu, and then click on the 'sites' button. In the field marked 'address of web site' enter http://www.starsinmyeyes.tv and then click on the button marked 'allow'. Then click on 'OK' until the windows are all closed. In Firefox, you should select Tools | Options and then click on the 'privacy padlock' symbol. There should be a tick in the box marked 'allow sites to set cookies'; if this box is ticked and you're still having a problem then click on the 'exceptions' button, enter in the 'address of web site' field, click on the 'allow' button and then click 'close' followed by 'ok'. If you are still unable to log in, then it's possible there is an error with your registration profile and we will need to investigate. Please submit a support request using our contact form.

Anyone can submit an opportunity for listing on our web site - all you need to do is use our online submission form

This is highly unlikely.What this normally means is that travel expenses will be paid for anyone that is cast in the production. This term is normally used for low-budget films where there is no (or little) fee for the actual work involved.

Certain parts of our web site use pop-up windows to display information; if you have a pop-up blocker activated in your web browser then you need to modify its settings so that it 'allows' pop-ups from starsinmyeyes.tv

No, not really! Sometimes a 'fresh face' is exactly what the industry is looking for! However, experience is often useful and therefore be sure to list details of any previous experience in your profile. Listings often state whether experience is required – as with any job, be careful to review requirements before you apply!

No! It used to be the case but Margaret Thatcher outlawed 'closed shops' so you no longer need to be an Equity member to be able to work in front of camera or on stage.

The short answer is yes - you're your own boss! The long answer is that it's advisable when you are developing a work history to be willing to accept any work that is offered to you (within reason) - it's all experience and builds up your portfolio and you wouldn't be serving your own best interests if you got a reputation for being picky. Expecting to work only in something that really appeals to you is fine, but it may limit your options considerably!

First of all we must stress that StarsInMyEyes is NOT an agency - we do NOT offer employment to any of our members, merely provide the information they need to attend auditions and apply for opportunities.

If you choose to join an agency you should be aware that most agencies will charge a commission to artists of between 10% and 20% (normally around 13% to 15%). Joining an agency can be a sensible move as some of the major productions will only recruit background artists/extras via an agency. Bear in mind that the agency will probably have to charge VAT on their commission, and will also have to deduct national insurance.

There is no age restriction on who can be a registered subscriber but our Terms & Conditions require that any person under the age of 18 has obtained the permission of the person whose payment details are provided for the subscription. If you are a parent registering on behalf of a child then you the details you use for registration should be those of the child that's being registered - you will only need to supply your OWN details for the payment pages at Barclays EPDQ.

Most people can pass for younger or older than their actual age; some are lucky enough to get away with 10 or even 20 years younger, while others can pass for several years older. If you're unsure of your actable age range, just choose not specified in your profile.

Achieving your dreams in the entertainment industry can be challenging enough. Our mission is to help you in reaching your goals by providing you premiere access to the highest quality database of jobs, high-level industry contacts, and community resources available. The entertainment industry is constantly changing, and maintaining current and accurate listing information on a website like this is a tremendously labor-intensive process! For less than fifty cents a day (TBD!) we nurture relationships with industry decision makers, find “hidden” job opportunities and make them available to you all in one easy-to-use web service. If you take your career seriously and are committed to making it big, or even if you are new to the industry but looking for a faster, easier way to get discovered in the entertainment world, Stars In My Eyes dot TV is an indispensable resource investment in your career. We pride ourselves on your success and love hearing your stories!”

There are no guarantees in this industry; even well known celebrities have dry periods! You are free to apply for as many opportunities as you wish and your success will depend on your suitability for the opportunity. If the advertiser is interested in you, they will make direct contact.

Our full terms and conditions can be found here

As an online service, our preferred means of contact is via the web site using our online inquiry form. If you wish to contact us by telephone you can call 08700 46 59 01 (this number is also shown at the bottom of every page on our web site) - however, before calling us please review these FAQs as it's quite possible that your question has already been answered.

In particular, please note that we cannot accept cancellation requests over the telephone - these must be submitted via your profile control panel (you need to be logged in to do this and you will find instructions on the 'Your Account' tab.

Cancelling your subscription is a straightforward process but it MUST be done via your profile control panel. We cannot accept cancellations by telephone or via a support ticket or email. If you request a cancellation by any of those means we will be unable to process your request and your subscription will NOT be cancelled.

To cancel your subscription all you need to do is log in, click on 'Edit Profile' and then select the tab marked 'Your Account' where you will find an option to unsubscribe.

StarsInMyEyes dot TV is a trading name of K2C Enterprises Ltd, Registered in England, Company Registration No 4303378, Registered Address 16-18 Woodford Road, London E7 0HA, VAT Registration No 853 3001 60

If you no longer wish to receive newsletters and other information from StarsInMyEyes then you should either use the link provided in one of our emails or you can complete our email address removal form

We aim to respond to all support tickets within four working hours. When you submit a support ticket you will receive an on screen acknowledgement that provides you with a tracking ID - it's a good idea to make a note of this. An email confirmation will be sent to you - if you don't receive this, check your spam folder. You should also add starsinmyeyes.tv to the 'safe' senders list of your email account - this is especially important if you use free services such as Hotmail, GMail, Yahoo, etc. If you do not receive an email advising you that we've added a reply to your question then you can access your original support ticket by visiting our support ticket system and entering the tracking ID - if you've lost the tracking ID you can request a reminder by entering your email address in the box provided - however, if you're going to do this it's important to make sure you've added starsinmyeyes.tv to your 'safe' senders list otherwise the email providing you with the tracking ID may go into spam as well!